Privacy Policy

1. Information We Collect

1.1 Personal Information

• When you sign in using Google or Apple, we receive limited information such as your name, email address, and authentication token.
• We do not store your Google or Apple password.

1.2 Payment Information

• Payments are processed through Stripe.
• We do not collect or store your full payment card details. Stripe processes this information securely on our behalf.

1.3 Usage Data

• We may collect information about how you use the Service, such as the features you access, the number of credits used, and performance logs.
• This may include device information, browser type

1.4 Content Submitted

• When you request a summary, we process video links and related inputs you provide.
• These inputs may be transmitted to third-party large language model (LLM) providers solely for the purpose of generating summaries.

1.5 Analytics

• We may use analytics tools (e.g., AWS CloudWatch, Mixpanel, or similar) to understand usage patterns and improve the Service.
• Data collected for analytics is generally aggregated and anonymized.

2. How We Use Information

We use collected information to:

• Authenticate users and provide account access.
• Process payments and manage credits.
• Deliver summaries and related features.
• Monitor performance, troubleshoot issues, and improve the Service.
• Ensure compliance with legal obligations.

3. Data Sharing and Disclosure

We may share information in the following cases:

• Service Providers: With trusted providers such as Google, Apple, Stripe, AWS, and LLM partners to operate the Service.
• Legal Requirements: If required by law, regulation, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties.

4. Data Storage and Security

• Your data is stored on secure servers hosted by AWS.
• We implement appropriate technical and organizational measures to protect your data.
• No method of transmission over the internet or electronic storage is 100% secure, but we strive to use industry-standard practices.

5. Data Retention

• We retain account and transaction information as long as your account is active.
• Certain data may be retained longer to comply with legal, tax, or regulatory obligations.
• You may request deletion of your account by contacting us.

6. International Data Transfers

As we operate globally, your information may be processed and stored outside your country of residence. We take steps to ensure adequate protection in line with applicable data protection laws (including GDPR).

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

If you have any questions about this Privacy Policy, please contact us at: support@innuce.app

8. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page, and continued use of the Service constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@innuce.app